Thursday, September 21, 2006

Eternal optimism... shattered? Re-build it

There is a new similie in town... "He looks like a HR guy without transactional work"

Go deeper and you will discover that for a very long time, HR has been and probably for time to come as well, will be associated with mundane, day to day, essential but not important transactions. There has been movement from Personnel to Human resources to Human capital... but, are we actually redefining the role?

Look around and you will find lots of HR professionals who strongly believe that HR's core competency is transactional effectiveness. This seems to spring from the eternal spring of hope that some day ... somewhere, they will get a revelation that will tell them what to do other than transactions.

So strong is their belief that transactions is the way, the truth and life, that they stop reading the latest happenings, they are apathetic to an orientation of applying concepts to day to day work.

These are the people who are going to be hit by the awakening that companies are experiencing of late. Companies are creating units that will be totally responsible for transactions processing and asking HR to do what they are supposed to do!

This is where, the devotees of Transactions are finding themselves at a loss.... they lived on eternal optimism of the earlier mentioned revelation. Now, they find that they are not supposed to do that which they prided themselves on!

What is the way forward? Read, read and read some more. Take up a topic close to you and become an expert in it. Network like mad. To start, introduce low transaction, high impact activities. Connect concepts, try to make a difference. Often I wonder if "Service orientation" is the 6th Big personality factor.

Think about it..... let me know....

Cheers!
~Sid

No comments: